{"id":6,"date":"2026-08-26T15:28:43","date_gmt":"2026-08-26T15:28:43","guid":{"rendered":"https:\/\/support.evolveds.co.uk\/?page_id=6"},"modified":"2026-08-26T15:50:40","modified_gmt":"2026-08-26T15:50:40","slug":"6-2","status":"publish","type":"page","link":"https:\/\/support.evolveds.co.uk\/","title":{"rendered":"Get Support"},"content":{"rendered":"\n<style>\nhtml,\nbody {\n    margin: 0 !important;\n    padding: 0 !important;\n}\n\nbody {\n    overflow-x: hidden !important;\n}\n\n.wp-site-blocks,\n.site,\n.site-content,\n.content-area,\n.site-main,\nmain,\narticle,\n.entry-content,\n.wp-block-post-content,\n.wp-block-group,\n.wp-block-group__inner-container {\n    margin-top: 0 !important;\n    margin-bottom: 0 !important;\n    padding-top: 0 !important;\n    padding-bottom: 0 !important;\n}\n\n.entry-title,\n.wp-block-post-title,\n.site-header,\n.site-footer,\n.wp-site-blocks > header,\n.wp-site-blocks > footer {\n    display: none !important;\n}\n\n.wp-site-blocks > * + *,\n.entry-content > * + *,\n.wp-block-post-content > * + * {\n    margin-block-start: 0 !important;\n}\n\n.wp-block-spacer {\n    display: none !important;\n    height: 0 !important;\n    margin: 0 !important;\n}\n\n.evolve-support {\n    width: 100vw !important;\n    max-width: none !important;\n\n    margin: 0 calc(50% - 50vw) !important;\n    padding: 0 !important;\n\n    font-family: Arial, Helvetica, sans-serif !important;\n\n    color: #171717;\n    background: #f7f7f7;\n\n    position: relative;\n\n    box-sizing: border-box;\n\n    -webkit-font-smoothing: antialiased;\n\n    --black: #171717;\n    --grey: #666666;\n    --white: #ffffff;\n    --yellow: #f5c431;\n    --pink: #d84b8c;\n    --purple: #6759a7;\n    --blue: #39a7d8;\n    --green: #65a83f;\n}\n\n.evolve-support *,\n.evolve-support *::before,\n.evolve-support *::after {\n    box-sizing: border-box;\n}\n\n.evolve-support a {\n    text-decoration: none;\n}\n\n\/* TOP BAR *\/\n\n.evolve-topbar {\n    width: 100%;\n    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3px;\n\n    flex: 0 0 42px;\n\n    background: linear-gradient(\n        90deg,\n        #f5c431 0%,\n        #d84b8c 25%,\n        #6759a7 50%,\n        #39a7d8 75%,\n        #65a83f 100%\n    );\n}\n\n.evolve-support h1 {\n    max-width: 680px;\n\n    margin: 0 0 24px !important;\n    padding: 0 !important;\n\n    color: #171717 !important;\n\n    font-family: Arial, Helvetica, sans-serif !important;\n\n    font-size: clamp(46px, 5vw, 70px) !important;\n    font-weight: 700 !important;\n\n    line-height: 0.98 !important;\n    letter-spacing: -3.5px !important;\n}\n\n.evolve-intro {\n    max-width: 680px;\n\n    margin: 0 0 35px !important;\n\n    color: #626262;\n\n    font-size: 18px !important;\n    line-height: 1.65 !important;\n}\n\n\/* DOWNLOAD BUTTON *\/\n\n.evolve-download {\n    display: inline-flex !important;\n\n    align-items: center;\n    justify-content: center;\n\n    gap: 12px;\n\n    min-width: 330px;\n\n    padding: 18px 28px !important;\n\n    background: #171717 !important;\n    color: #ffffff !important;\n\n    border: 2px solid #171717;\n\n    font-size: 16px !important;\n    font-weight: 700 !important;\n\n    line-height: 1.2 !important;\n\n    box-shadow: 0 10px 28px rgba(0, 0, 0, 0.14);\n\n    transition: 0.2s ease;\n}\n\n.evolve-download:hover {\n    background: #ffffff !important;\n    color: #171717 !important;\n\n    transform: translateY(-2px);\n}\n\n.evolve-download svg {\n    width: 21px;\n    height: 21px;\n\n    flex: 0 0 21px;\n}\n\n.evolve-download-note {\n    margin: 14px 0 0 !important;\n\n    color: #7b7b7b;\n\n    font-size: 13px !important;\n    line-height: 1.5 !important;\n}\n\n\/* CARD *\/\n\n.evolve-card {\n    width: 100%;\n\n    background: #ffffff;\n\n    border: 1px solid #e4e4e4;\n\n    box-shadow: 0 22px 60px rgba(0, 0, 0, 0.09);\n\n    overflow: hidden;\n}\n\n.evolve-colour-strip {\n    height: 6px;\n\n    display: grid;\n    grid-template-columns: repeat(5, 1fr);\n}\n\n.evolve-colour-strip span:nth-child(1) 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  width: 38px;\n    height: 38px;\n\n    display: flex;\n\n    align-items: center;\n    justify-content: center;\n\n    border-radius: 50%;\n\n    background: #f1f1f1;\n\n    color: #171717;\n\n    font-size: 16px;\n    font-weight: 700;\n}\n\n.evolve-step strong {\n    display: block;\n\n    margin: 2px 0 5px;\n\n    color: #171717;\n\n    font-size: 15px;\n    line-height: 1.4;\n}\n\n.evolve-step p {\n    margin: 0 !important;\n\n    color: #707070;\n\n    font-size: 13px !important;\n    line-height: 1.55 !important;\n}\n\n\/* SECURITY *\/\n\n.evolve-security {\n    margin-top: 26px;\n\n    padding: 17px 18px;\n\n    background: #f6f6f6;\n\n    border-left: 4px solid #65a83f;\n\n    color: #626262;\n\n    font-size: 13px;\n    line-height: 1.55;\n}\n\n.evolve-security strong {\n    color: #222222;\n}\n\n\/* FOOTER *\/\n\n.evolve-footer {\n    width: 100%;\n\n    background: #1a1a1a;\n    color: #cccccc;\n\n    margin: 0 !important;\n    padding: 0 !important;\n}\n\n.evolve-footer-inner {\n    width: 100%;\n    max-width: 1180px;\n\n    margin: 0 auto;\n    padding: 24px 30px;\n\n    display: flex;\n\n    align-items: center;\n    justify-content: space-between;\n\n    gap: 25px;\n\n    font-size: 13px;\n    line-height: 1.5;\n}\n\n\/* TABLET *\/\n\n@media (max-width: 900px) {\n\n    .evolve-hero {\n        grid-template-columns: 1fr;\n\n        gap: 45px;\n\n        padding-top: 60px;\n        padding-bottom: 70px;\n    }\n\n    .evolve-support h1 {\n        max-width: 720px;\n\n        font-size: 56px !important;\n    }\n\n    .evolve-card {\n        max-width: 650px;\n    }\n}\n\n\/* MOBILE *\/\n\n@media (max-width: 600px) {\n\n    .evolve-topbar-inner {\n        justify-content: center;\n\n        gap: 8px 18px;\n\n        flex-wrap: wrap;\n\n        padding: 10px 18px;\n\n        text-align: center;\n\n        font-size: 12px;\n    }\n\n    .evolve-header-inner {\n        padding: 18px 20px;\n    }\n\n    .evolve-header-label {\n        display: none;\n    }\n\n    .evolve-logo img {\n        width: 175px;\n    }\n\n    .evolve-hero {\n        display: block;\n\n        padding: 50px 20px 65px;\n    }\n\n    .evolve-support h1 {\n        margin-bottom: 22px !important;\n\n        font-size: 44px !important;\n        line-height: 1 !important;\n\n        letter-spacing: -2.5px !important;\n    }\n\n    .evolve-intro {\n        font-size: 16px !important;\n    }\n\n    .evolve-download {\n        width: 100%;\n\n        min-width: 0;\n\n        padding: 17px 18px !important;\n    }\n\n    .evolve-card {\n        margin-top: 45px;\n    }\n\n    .evolve-card-inner {\n        padding: 30px 24px 32px;\n    }\n\n    .evolve-footer-inner {\n        flex-direction: column;\n\n        text-align: center;\n\n        padding-left: 20px;\n        padding-right: 20px;\n    }\n}\n<\/style>\n\n\n<div class=\"evolve-support\">\n\n    <!-- TOP CONTACT BAR -->\n\n    <div class=\"evolve-topbar\">\n\n        <div class=\"evolve-topbar-inner\">\n\n            <span>\n                Need help? Call\n                <a href=\"tel:01772269033\">\n                    <strong>01772 269 033<\/strong>\n                <\/a>\n            <\/span>\n\n            <span>\n                Mon\u2013Fri, 9:00am\u20135:00pm\n            <\/span>\n\n        <\/div>\n\n    <\/div>\n\n\n    <!-- HEADER -->\n\n    <div class=\"evolve-header\">\n\n        <div class=\"evolve-header-inner\">\n\n            <a\n                class=\"evolve-logo\"\n                href=\"https:\/\/evolvedocumentsolutions.co.uk\/\"\n                target=\"_blank\"\n            >\n\n                <img decoding=\"async\"\n                    src=\"https:\/\/support.evolveds.co.uk\/wp-content\/uploads\/2026\/08\/logo.png\"\n                    alt=\"Evolve Document Solutions\"\n                >\n\n            <\/a>\n\n            <div class=\"evolve-header-label\">\n                Remote Support\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n\n    <!-- MAIN -->\n\n    <div class=\"evolve-main\">\n\n        <div class=\"evolve-hero\">\n\n\n            <!-- LEFT -->\n\n            <div>\n\n                <div class=\"evolve-kicker\">\n\n                    <span class=\"evolve-kicker-line\"><\/span>\n\n                    <span>\n                        Evolve Customer Support\n                    <\/span>\n\n                <\/div>\n\n\n                <h1>\n                    Let us get you back up and running.\n                <\/h1>\n\n\n                <p class=\"evolve-intro\">\n\n                    If one of our engineers has asked to connect to your computer,\n                    simply download the Evolve Remote Support tool below.\n\n                    There is no complicated setup \u2014 just open it and follow the\n                    instructions from your engineer.\n\n                <\/p>\n\n\n                <a\n                    class=\"evolve-download\"\n                    href=\"https:\/\/support.evolveds.co.uk\/TeamViewerQS.exe\"\n                    download=\"TeamViewerQS.exe\"\n                >\n\n                    <svg\n                        viewBox=\"0 0 24 24\"\n                        fill=\"none\"\n                        stroke=\"currentColor\"\n                        stroke-width=\"2\"\n                        stroke-linecap=\"round\"\n                        stroke-linejoin=\"round\"\n                    >\n\n                        <path d=\"M12 3v12\"><\/path>\n\n                        <path d=\"m7 10 5 5 5-5\"><\/path>\n\n                        <path d=\"M5 21h14\"><\/path>\n\n                    <\/svg>\n\n                    <span>\n                        Download Remote Support\n                    <\/span>\n\n                <\/a>\n\n\n                <p class=\"evolve-download-note\">\n                    For Windows computers. Your browser may ask you to confirm the download.\n                <\/p>\n\n            <\/div>\n\n\n            <!-- RIGHT CARD -->\n\n            <div class=\"evolve-card\">\n\n                <div class=\"evolve-colour-strip\">\n\n                    <span><\/span>\n                    <span><\/span>\n                    <span><\/span>\n                    <span><\/span>\n                    <span><\/span>\n\n                <\/div>\n\n\n                <div class=\"evolve-card-inner\">\n\n                    <h2>\n                        What do I need to do?\n                    <\/h2>\n\n\n                    <div class=\"evolve-step\">\n\n                        <div class=\"evolve-step-number\">\n                            1\n                        <\/div>\n\n                        <div>\n\n                            <strong>\n                                Download the support tool\n                            <\/strong>\n\n                            <p>\n                                Click the download button and wait for the file to finish downloading.\n                            <\/p>\n\n                        <\/div>\n\n                    <\/div>\n\n\n                    <div class=\"evolve-step\">\n\n                        <div class=\"evolve-step-number\">\n                            2\n                        <\/div>\n\n                        <div>\n\n                            <strong>\n                                Open the downloaded file\n                            <\/strong>\n\n                            <p>\n                                It will normally appear in the top-right or bottom area of your web browser.\n                            <\/p>\n\n                        <\/div>\n\n                    <\/div>\n\n\n                    <div class=\"evolve-step\">\n\n                        <div class=\"evolve-step-number\">\n                            3\n                        <\/div>\n\n                        <div>\n\n                            <strong>\n                                Follow your engineer&#8217;s instructions\n                            <\/strong>\n\n                            <p>\n                                Your Evolve engineer will guide you through anything else needed to start the support session.\n                            <\/p>\n\n                        <\/div>\n\n                    <\/div>\n\n\n                    <div class=\"evolve-security\">\n\n                        <strong>\n                            Security reminder:\n                        <\/strong>\n\n                        only run this application when you are speaking\n                        with an authorised Evolve Document Solutions engineer.\n\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n\n    <!-- FOOTER -->\n\n    <div class=\"evolve-footer\">\n\n        <div class=\"evolve-footer-inner\">\n\n            <span>\n                \u00a9 2026 Evolve Document Solutions\n            <\/span>\n\n            <span>\n                Units 44 &amp; 45 South Rings Business Park,\n                Bamber Bridge, PR5 6EW\n            <\/span>\n\n        <\/div>\n\n    <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Need help? Call 01772 269 033 Mon\u2013Fri, 9:00am\u20135:00pm Remote Support Evolve Customer Support Let us get you back up and running. If one of our engineers has asked to connect to your computer, simply download the Evolve Remote Support tool below. There is no complicated setup \u2014 just open it and follow the instructions from [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6"}],"version-history":[{"count":6,"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/6\/revisions"}],"predecessor-version":[{"id":15,"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/6\/revisions\/15"}],"wp:attachment":[{"href":"https:\/\/support.evolveds.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}